Growing a business requires letting go of some of the hats that business owners and entrepreneurs have been wearing from day one. That means delegation to other team members. But there’s more to delegation than simply handing over a task or project. You need a consistent process that includes understanding the outcomes, setting expectations and providing […]
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How Do I Start After a Career Break?

Returning to work after a career break or sabbatical? Here are the basic steps for you to start and bounce back into the career. Today, companies understand people who are taking advantage of sabbaticals today aren’t taking time off from work for the sake of relaxation, they’re engaged in another type of personal or professional pursuit. So, don’t worry much! Most […]
How to Apologize Like a Boss?

Everyone makes mistakes, especially the boss. That’s why it’s important to consider the best way to apologize for the mishap even as a boss. If you make a mistake, apologize whether it’s to your customers, employees or co-workers. A good apology is one of the most important tools in workplace communication. Especially as an entrepreneur or […]
What Makes a Good Apology at Work? With Example

Good Apology at Work is something you own it and don’t try to hide it or blame anyone else. There are some universal rules to apologies that everyone should follow at work.
5 Ideas to Boost your Business Growth

Follow these 5 surefire ideas to boost your business growth to the next level. As a small business you will have numerous goals when starting out! Things can get confusing quickly before you may know. So, the one important goal is to focus & boost your business’s growth.
5 Essential Steps to a Complaint Letter that will Resolve Now

It’s hard not to complain about the quality of the products or services provided by a company; Especially when they fail to meet the expectations set for us. But as much as we want to control ourselves from making everything a big deal! Businesses often encourage consumers to forward their concerns to a respective body […]
5 Key Characteristics That Help You in Negotiating and Win

Negotiating is an inevitable part of doing business. You negotiate with suppliers, distributors and customers. Good negotiations can lead to prosperity, while bad negotiations can damage your business profitability. Learn more about this important skill and activity.
What Are The 2 Key Elements of a Good Successful Negotiation?

Key elements for a successful negotiation in business is to know what you want before negotiating and aim for a Win/Win negotiation. When you give and take; that which satisfies both business parties interests, you will build a lasting relationship and a fruitful outcome with the help of negotiations.
10 Things to Consider to Write a Good Complaint Letter?

A letter is important for several reasons. Not only does it put your complaint on record, but it also helps preserve any legal rights you might have in the case. This informs the company of a serious matter that must be settled before further issues arise. That being said, refer to the following tips to achieve […]
How Video Conferencing is Different from Face-To-Face Communication?

With more and more people working remotely, the importance of video conferencing has grown. Being on a video conferencing call requires more attention than the usual face-to-face interactions. You also spend more energy to process the non-verbal part – facial expressions, tone of the speaker, etc.